POLICIES
Privacy Policy.
How Trellis Capital LLC handles information associated with its website and communications.
1. Overview
Trellis Capital LLC ("Trellis," "we," "us," or "our") respects your privacy. This Privacy Policy describes information that may be processed when you visit this website or contact us about rental or property management matters.
2. Information we may receive
When you call or communicate with us, you may choose to provide your name, telephone number, details about your inquiry, and other information relevant to the request. Our website does not provide a submission form or create an online account. Technical information, such as browser and request information, may be processed by our website hosting provider to deliver and protect the site.
3. How information is used
We use information as needed to respond to inquiries, discuss rental or property management matters, administer communications, maintain security, and fulfill legal obligations where applicable.
4. SMS privacy and non-sharing
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for marketing or promotional purposes. Information used to deliver messages may be processed by service providers acting on our behalf to operate the messaging service, subject to applicable confidentiality and data-protection obligations. SMS participation is optional and is governed by our SMS Information and Terms & Conditions.
5. Messages and your choices
If you separately enroll in an SMS program offered by Trellis, message frequency varies based on your inquiry or property-related activity. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, where supported by the messaging service, or contact us at 405-363-4180. We do not treat visiting this website or calling us as automatic SMS enrollment.
6. Information sharing
Outside of the SMS non-sharing commitment above, information may be disclosed to service providers supporting operations, where required by law, or in connection with a requested service when appropriate and permitted. We do not describe any property-specific application or screening practices on this site; any such process should carry its own applicable notices.
7. Security and retention
We use reasonable measures appropriate to the nature of the information to protect it. Information is retained only as needed for legitimate business or legal purposes. No method of internet transmission or storage is completely secure.
8. External services
This site may use third-party hosting and delivery infrastructure. Links to external services, if added, are governed by those services' respective policies.
9. Policy updates
We may update this policy. Revised versions will be posted here with an updated effective date.
10. Contact
For privacy questions, contact Trellis Capital LLC at 405-363-4180.